I recommed, good room for good price.
The noise from the street.
We could check in any time, even when we came very late.
A lovely stay at Emma’s. We got the penthouse and it was really wonderful. Jessica was kind and helpful. The room was clean and offered everything that we might need. Breakfast was nice and everything went more than ok. We thank Jessica for the lovely stay.
If I knew, I wouldn't have booked it...
The whole room was smelling like wet dog... The blankets weren't clean
The staff was nice, the breakfast was ok
Kilena .S. Lekanaiyia
Emma b&b is great 👍🏾
The stairs were exhausting
The lady who manage the place miss Jessica is an excellent host the breakfast was really good and the room was clean
Welcoming, comfortable and close to the city!
Jessica was an excellent and welcoming host, very available and friendly. The room was comfy and the b&b about a 10 minute walk from Porta Elisa. Overall a great place to stay!
really bad quality
When we arrived nobody was there!! We even tried to call and send an E-mail, but no response. So that was really annoying! After 20 minutes we rang the bell next door and found out that her father lived there who was kind enough to open us the door. Also she has a really sweet daughter, but she was crying and wining a lot, especially in the morning and during breakfast which was really annoying...
Francesca was a really nice woman who always tried to make us feel comfortable. Also the breakfast was pretty good!
We had to wait 40 minutes in front of the door before someone arrived to open the door and let us in. Also, the walls are really thin so it's not ideal for privacy or to sleep if another guest is snoring at night.
Our host let us have breakfast after the breakfast hours which was super nice!
Disappointed by the last minute change
I have booked a room in Emma B&B about month before my trip. About 10 days before my trip someone from Emma B&B contacted me telling me that due to advertising on mutual sites they overbooked same dates and asked me if it would be a problem to stay at their neighbour under same conditions. I looked at the site of the offered accomodation and it even had better grade than Emma so I agreed. Finally my day in Lucca came and I came to the accomodation of Emma first 'cause the deal was that Booking will be under Emma but once I arrive I will be accoomodated next door. I came to Emma, a woman with a child opened the door, not really speaking english but willing to help. She rang th door of a neighbour but no one answered. She told me that she will call him and went back to a house. After about 5-10 min she came out telling me that same owner owns this house next door and another house 100m away doen the street and that she is sorry but she didn't know that the owner was actually offering to accomodate me there in that other house instead of this one next door. The other house is far from advertised, actually a room with matrimonial bed and 2-floor beds right next to it. We were two. Room looked depressive, owner wasn't showing any respect to show up, sent his underaged daughter to greet us. She was fine but she had to go to her fathe rto agree the price for us. They took only my document ( we were two) and i never got invoice for the money i paid in cash. Also a breakfast was supposed to be included but no one offered. All in all, not really recommended if you want a sure deal.
Luis Badia Lopez
Biggest room I have ever been
Nice host Very big room nicely decorated
Accomodation in a picturesque, old house plus very friendly owners! 10/10
Good value for money
1 bathroom for 4 guest rooms (morning queue)
Pleasant and helpful hostess; excellent breakfast; bathroom constantly cleaned
Nice place for transit
It was a little bit noisy, the walls seemed very thin and you could hear everything in the house. We had to pay cash.
The building it's nice and has a small garden were you can relax. Coffee was very good. It's a 15-20min walk from the city centre and the train station but the neighbourhood seemed safe. There is a pizza shop just across the place and the pizza there is very good! It is worth it if you only stay for a night.
I didn't like he walk from the train station to Emma's.
We enjoyed our stay. The hostess is easy to talk to and she was very helpful with information about Lucca. Great experience!